Refund policy

At CozyKnots, we ensure every product is carefully checked before shipping.

We only accept returns in the following cases:
* Damaged product received
* Incorrect product delivered

To request a return, please contact us within 48 hours of delivery with an unboxing video and clear images of the product.

Due to hygiene and limited inventory, we do not offer returns or exchanges for size issues or change of mind.

We recommend checking the size chart carefully before placing an order.